Our client based in the Crows Nest area is expanding again and requires a skilled Customer Service Representative to join the team in a full time opportunity. Whilst you will be managing inbound calls regarding client enquiries, you will also split your role with administrative tasks. It's a unique role that mixes up your day and provides future career opportunities for you.The company is focused on property services and as a customer service rep, you will be the first point of call for enquiries coming through about billing, repairs and maintenance issues and other property-related matters. Other tasks will include outbound calls to contractors to schedule works and general administrative support tasks for the property team.   Working Monday to Friday in a full time role, we are seeking a professional candidate that meets the following criteria:At least 18 months' recent experience in a similar customer service, call centre or administrative roleAn excellent phone manner and customer service focusGood administrative skills with highly accurate data entry, spelling and grammatical skillsExperience with MS Office - Word, Excel, Outlook and databasesStrong and professional written and verbal communication skills to interact with colleagues and clientsHigh organisational and time management skills to meet deadlinesExcellent corporate presentation and a great, team focused personalityOn offer is a competitive salary package for this role and the opportunity to join a growing company with career potential and a supportive work environment. 45000 AUD Australia - NSW Sydney North Shore & Northern Beaches Crows Nest 2065
Job Opportunity | Customer Service Representative / Administration | New Point Recruitment

Customer Service Representative / Administration

Our client based in the Crows Nest area is expanding again and requires a skilled Customer Service Representative to join the team in a full time opportunity. Whilst you will be managing inbound calls regarding client enquiries, you will also split your role with administrative tasks. It's a unique role that mixes up your day and provides future career opportunities for you.

The company is focused on property services and as a customer service rep, you will be the first point of call for enquiries coming through about billing, repairs and maintenance issues and other property-related matters. Other tasks will include outbound calls to contractors to schedule works and general administrative support tasks for the property team.   

Working Monday to Friday in a full time role, we are seeking a professional candidate that meets the following criteria:

  • At least 18 months' recent experience in a similar customer service, call centre or administrative role
  • An excellent phone manner and customer service focus
  • Good administrative skills with highly accurate data entry, spelling and grammatical skills
  • Experience with MS Office - Word, Excel, Outlook and databases
  • Strong and professional written and verbal communication skills to interact with colleagues and clients
  • High organisational and time management skills to meet deadlines
  • Excellent corporate presentation and a great, team focused personality

On offer is a competitive salary package for this role and the opportunity to join a growing company with career potential and a supportive work environment.