Our client based in the northern Gold Coast area is seeking an experienced IT Technician to join their team in an interesting career development opportunity. Your role will focus on supporting ERP software for the company and you will develop skills to deliver value added enterprise platform support and enhancement for the company, gradually moving into an ERP Systems Analyst role.On offer is a competitive salary package, staff discounts, a great team environment and the ability to progress your career in a growing national organisation. An immediate start is also on offer for the right person!You will learn and become responsible for:Daily monitoring of the company’s core ERP server and system applicationsManagement of all new and existing user profilesTesting and installation of new version releasesOn-floor hardware testing and issue resolution in conjunction with their external IT services providerInventory item and BOM master data controlAd-hoc troubleshooting and process improvements as and where requiredDevelopment and maintenance of detailed procedures that support internal systems managementAssisting with website developmentRequirements for the role include:At least 18 months experience in an IT support role, preferably in Microsoft environmentsSome experience in supporting an ERP system will be highly advantageousTertiary qualifications in IT would be idealExcellent interpersonal communication skillsStrong analytical and problem solving skills to troubleshoot effectivelySound administrative skills for documentation and notesOrganised with the ability to follow processes and manage time effectivelyAbility to work cohesively with the team on projects as well as individual tasksHigh degree of discretion, diligence and good judgment when handling confidential and sensitive information and records 50000 AUD Australia - QLD Gold Coast Ormeau 4208